All our items are made to order and delivery time for most items is 21 - 28 days*. This includes handling, printing and shipping time.
*The exception is t-shirts for which delivery time is 7 - 10 business days.
Your order will be delivered to the address provided by you when your order was placed. Personal Caching is not responsible for orders not received due to incorrect or insufficient address details.
Personal Caching does everything in its power to respect the delivery times indicated on the website. We cannot, however, be held responsible for the consequences of a late delivery or the loss of a package caused by a third-party contracted to make delivery, or by you, or because of some unforeseen event or an Act of God. In the event where you do not receive your package, an investigation will be conducted with the carrier and may take several days upon receipt of your claim. No reimbursement or re-delivery will take place until this investigation is completed.
*Delivery times may be longer during peak times such as christmas. This is due to the volume of goods being shifted by mail carriers and is beyond our control.